WHAT IS FIVER :
today we're talking about this new thing called Fiverr
business what is it what does it mean for sellers and what can you do to
be a part of it well
.what is this thing
you might have seen this pop up in your feed maybe you got an email about
it or maybe you
even started seeing some of your gigs with the little label Fiverr
business and wondered what
is this what does it mean how did I get on this list and what does this
mean for the future
of Fiverr, today were gonna talk about all of those things but lets
start with
Fiverr definition of what Fiverr business is they say that Fiverr
business is a freelance platform
tailor-made for larger teams and businesses it provides a higher-touch
and more
curated experience along with collaboration and management tools for
businesses to work with a freelancer
talent more efficiently in short this is something specifically pointed
toward businesses
and teams within businesses so that multiple people can communicate with
a freelancer in
their dashboard they can share payment methods you know this happens all
the time somebody says hey
im interested in you doing work for me okay my boss has to make the
purchase or somebody in accounts
payable has to make the purchase and there's always this awkward conversation we as sellers
have to have where we say everything's got to go through the account that
you place the order
through so if your boss places the order
Working Of FIVERR
i cant sit here and converse
with you he's got to
respond on the gig page and if youre like me youve probably had the
experience where someone who
wasn't in charge of the project placed the order never responded or did
anything on the gig page
people were upset and left wondering even though you explained it to them
and hopefully
fiverr business will solve some of these issues for people that are
working as businesses or
teams with sellers on fiverr freelancers on the platform now what the
fiverr business page is
saying is that right now this is free just for the first year sounds like
a promotion but after
that it will be something that businesses actually pay for this is kind
of like a concierge or
upper level service its going to cost them about 150 bucks a year for
them to utilize this but
what they get for that is fiverrs hand-picked gigs and providers that
have been chosen to be a part
of the category thats right fiverr is hand plucking gigs and sellers
people that do a great job
that they think really target business consumers and placing them on the
platform so they
dont weed through a lot of search results they go right to some of the
best that fiverr has
to offer and some that fiverr has hand-picked for them and this is what
theyre paying for the privilege
theyre paying for is a different kind of dashboard for teams and then
access to this hand
curated list that fiverr is putting together in other words theyre
looking for sellers that cater
to the business audience have a level of professionalism and quality of
work and not only that
services that best fit what business consumers are looking for and
putting them all
in one place then theyre charging business consumers for access to this
list its a pretty neat
idea in my opinion and ive seen a couple of my gigs on the fiverr
business list ive gotten an
order with a little teeny tab that says fiverr business and when you do
that when you see that youll
actually notice theres some extra features within the gig page itself a
couple of that i just noticed
offhand and then later realized they were a part of fiverr business one
of them is the new call
feature the video call feature youll see theres a little button for a
video call right
next to the the message box and this is really its not a big deal its not
what you think
it is its not integrated where someone can click that and it calls you it
simply just drafts a
message that says hey id like to video chat with you about this and it
creates a zoom link and
pastes in there its nothing that you and i couldnt do with a regular
customer right now in fact
i do that with a lot of my regular non-fiber business customers we have
little zoom calls to kick
off a project we call them consultation calls normally they last 15
minutes but fiverrs integrated
a little button to help fiber business people know if they want to
schedule something with
the seller then they can and it allows them a little more access a little
more white glove service
a little higher level of service for their uh investment in being a fiber
business client so
those are the high points that i found on fiverrs website that ive
educated myself on as a
part of the fiverr business program i guess with some of my gigs its not
something i was notified about
you might be asking yourself do you get an email saying hey youre now in
fiverr business nope
its not something that fiverrs telling you about its just something theyre
placing people
within and so if you see an order come through with that badge then you
know youre in
the program for that specific gig anyway the ultimate question that i
care about and im sure you
would care about is what does this do for us as sellers or maybe turn
that around and say what should
we as sellers do about this well i think theres a couple things we can do
and a couple things
that will help us to possibly be a part of this in the future if your
gigs and your profile are
a good fit for it the first thing is i would encourage you to find ways
to establish yourself as
a top tier freelancer now of course this is kind of obvious because this
is what every single one
of us are already trying to do on fiverr were trying to put ourselves all
the way up at the top of
those search results be the best sellers we can possibly be this is not
really anything new but with
a different focus i think that this could help you become part of the
fiverr business category
what does it mean to be a top-tier freelancer what do what does that
phrasing mean whats
fiverr looking for well i would break it down into a couple different
categories i would break
it down into quality of work communication and professional presentation
those would be my three
ways that you could become a top tier seller i think things like that
will help to set you up for
this business category in a way that maybe you wouldnt normally set
yourself up in the regular fiverr
ecosystem and can certainly help you get on this list if youre not
already or stay on it if you
are because i think its going to be a real advantage to any seller that
happens to be put on
the fiverr business list secondly if youre like me and you believe this
is really going to
be a valuable category in the future if a lot more people jump into it
and start using it
you can ask yourself how do i start to tilt my gigs my services my
talents to a business audience
maybe it means creating a gig specifically for businesses you know maybe
if youre
an excel wiz you can create a ill balance your business budget gig and
that is extremely well
targeted to a business audience think about how you can target your not
just your services but specific
gigs toward a business audience and that might along with these other
factors help get you on
the business category list a little bit more easily and finally this is
not something that can
be understated its not something that should be overlooked a lot of
sellers focus too much on their
product and not enough on the professional level of communication that
theyre providing their
customers with customer service this plays huge in the way that fiverr
sees you theyre reading
messages theyre watching the way you interact with buyers what level of
professionalism do
you have are there a lot of typos in your responses are you short with
buyers are you you
know rough and rude and gruff sometimes how does it come across or are
you always the
picture of professionalism this is a simple thing that almost every
single one of you can do to
improve yourself as a seller is become more professional in your
communication and in your customer
service skills that go this goes from everything from the kind of message
you write to
the the timeliness with which you respond all of these things fiverr is
watching and looking for because
it will benefit you not only as a five or seller but possibly as a
fiverr business
top-tier provider so those are my thoughts on fiverr business i hope it
was helpful
to you and if youre new to the channel then consider subscribing by
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a great video until next time keep doing because the future favors the
doers
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